Crisp
All-in-one customer messaging for small teams
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Crisp deals & promo codes
2 months free on Essentials
Click the button to activate the deal on the partner's site. If a code is shown, paste it at checkout.
New customers only. Offer subject to change by the vendor.
What is Crisp?
Crisp offers live chat, a shared inbox across email, WhatsApp, Instagram and Messenger, a knowledge base, chatbots and AI — at flat workspace pricing rather than per-seat.
Who is Crisp best for?
Bootstrapped teams that want Intercom-style messaging at a fraction of the price.
Our take
Crisp has a free plan, with paid plans for more features. Paid plans start at $45/month. Its biggest strengths are flat pricing per workspace and free plan for 2 seats; the main trade-off is that fewer integrations than Intercom. Check the deals on this page before you buy — UseThisForThat members often save on their first months or year.
Features
- Live chat widget
- Omnichannel inbox
- Knowledge base
- Chatbot builder
- AI assistant
- Co-browsing
Crisp pricing
Free
$0/mo
- 2 seats
- Chat widget
- Mobile apps
Mini
$45/mo
- 4 seats
- Email channel
- Shortcuts
Essentials
$95/mo
- 10 seats
- Knowledge base
- AI
Prices as listed by Crisp; may change. Last reviewed Oct 13, 2026.
Pros & cons
Pros
- Flat pricing per workspace
- Free plan for 2 seats
- Lots of channels
Cons
- Fewer integrations than Intercom
- Reporting is basic
Frequently asked questions
What reviewers say about Crisp
What reviewers like
- Quick setup and a clean, simple dashboard
- Affordable compared with larger support suites
- Responsive, helpful support team
- Chat, email and social channels in one inbox
Common complaints
- Mobile app lags behind the web version
- Occasional bugs such as duplicate conversations
- Search and agent-level reporting are limited
- Costs jump once contact volume grows
Ratings as published on G2 as of Oct 13, 2026. Themes are our own summary of public user reviews, not quotes. UseThisForThat isn't affiliated with these review sites.