HubSpot CRM vs Zapier
Comparing HubSpot CRM (free crm with marketing, sales and service hubs) with Zapier (automate workflows across 7,000+ apps). Here's how they stack up on price, features and user ratings.
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HubSpot CRM
Rated4.5out of 5(188)Free CRM with marketing, sales and service hubs
Save up to $7,000
Up to 90% off HubSpot for Startups (year 1)
Zapier
Rated4.7out of 5(313)Automate workflows across 7,000+ apps
Save up to $422
Zapier for Startups: 51% off Professional/Team for a year
At a glance
| Attribute | HubSpot CRM | Zapier |
|---|---|---|
| Rating | Rated4.5out of 5(188) | Rated4.7out of 5(313) |
| Pricing model | Freemium | Freemium |
| Starting price | $20/mo | $19.99/mo |
| Category | CRM | Automation |
| Best deal | Save up to $7,000 | Save up to $422 |
| Plans | Free, Starter, Professional | Free, Professional, Team |
HubSpot CRM features
- Free CRM for unlimited users
- Deal pipelines
- Email tracking & templates
- Marketing automation
- Meetings scheduler
- Live chat & chatbots
Pros
- Free CRM is genuinely useful
- Huge ecosystem of integrations
- Up to 90% off via startup program
Cons
- Professional tiers get expensive fast
- Contracts often annual
Zapier features
- 7,000+ app integrations
- Multi-step Zaps
- AI steps & agents
- Tables
- Interfaces (forms/pages)
- Paths & filters
Pros
- Largest integration library
- Easy for non-developers
- Free plan to start
Cons
- Task-based pricing scales fast
- Complex logic gets messy
The verdict
Zapier edges ahead with a 4.7/5 rating from 313 reviews. Choose HubSpot CRM if you value: free crm is genuinely useful. Choose Zapier if you value: largest integration library.
