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HubSpot CRM vs Zapier

Comparing HubSpot CRM (free crm with marketing, sales and service hubs) with Zapier (automate workflows across 7,000+ apps). Here's how they stack up on price, features and user ratings.

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HubSpot CRM logo

HubSpot CRM

Rated4.5out of 5(188)

Free CRM with marketing, sales and service hubs

Save up to $7,000

Up to 90% off HubSpot for Startups (year 1)

Read the full HubSpot CRM review →
Higher rated
Zapier logo

Zapier

Rated4.7out of 5(313)

Automate workflows across 7,000+ apps

Save up to $422

Zapier for Startups: 51% off Professional/Team for a year

Read the full Zapier review →

At a glance

AttributeHubSpot CRMZapier
RatingRated4.5out of 5(188)Rated4.7out of 5(313)
Pricing modelFreemiumFreemium
Starting price$20/mo$19.99/mo
CategoryCRMAutomation
Best dealSave up to $7,000Save up to $422
PlansFree, Starter, ProfessionalFree, Professional, Team

HubSpot CRM features

  • Free CRM for unlimited users
  • Deal pipelines
  • Email tracking & templates
  • Marketing automation
  • Meetings scheduler
  • Live chat & chatbots

Pros

  • Free CRM is genuinely useful
  • Huge ecosystem of integrations
  • Up to 90% off via startup program

Cons

  • Professional tiers get expensive fast
  • Contracts often annual

Zapier features

  • 7,000+ app integrations
  • Multi-step Zaps
  • AI steps & agents
  • Tables
  • Interfaces (forms/pages)
  • Paths & filters

Pros

  • Largest integration library
  • Easy for non-developers
  • Free plan to start

Cons

  • Task-based pricing scales fast
  • Complex logic gets messy

The verdict

Zapier edges ahead with a 4.7/5 rating from 313 reviews. Choose HubSpot CRM if you value: free crm is genuinely useful. Choose Zapier if you value: largest integration library.