Product Summary

Telzio is a cloud-based business phone system and contact center solution enabling unified communications, call handling, omnichannel customer engagement, and real-time analytics.

Use Cases

Key scenarios Telzio solves:

• Cloud PBX system
• Advanced call routing
• Omnichannel customer support
• Integrated communications

Problems Telzio addresses:

• Complex on-premise phone systems
• Limited call center functionality
• Poor customer experience
• Communication silos

Pricing Plans

Plan	Price Per User	Features
Basic	| $30/month	Unlimited calling, basic routing
Pro	$40/month	Multi-level IVR, CRM integrations
Enterprise	Custom	Full contact center suite, analytics

Key Features

• Cloud-based phone service
• IVR call routing
• Omnichannel queuing
• Real-time and historical reporting
• CRM, helpdesk integrations
• Call recording & analytics
• Auto dialer & campaigns
• SMS, MMS messaging
• Conferencing
• International phone numbers
• 99.999% uptime SLA
• 24/7 customer support
• Dedicated account manager

FAQ

Does Telzio integrate with CRMs like Salesforce and Zoho?

Yes, Telzio provides deep integrations with popular CRM and business platforms like Salesforce, Zoho, Freshdesk to enable productivity.

Can Telzio be used globally?

Yes, Telzio provides local and toll-free phone numbers in 50+ countries, allowing businesses to engage customers globally.

Is Telzio secure and compliant?

Yes, Telzio is SOC2 and HIPAA compliant with enterprise-grade security, making it suitable for regulated industries like healthcare.